The general conditions of sale below present our commitments to our customers and formalize our exchanges during commercial transactions on our e-commerce site.
1. Acceptance of these general conditions of sale
The general conditions of sale are automatically accessible on our site at the bottom of each page of the sales site and are submitted to the Internet user when placing an order. Before any order confirmation, he undertakes to read them as a whole and to subscribe to it in order to be able to finalize his order.
Consequently, the Internet user acknowledges accepting without reservation all the points presented; in exchange for which "Le Grenier à Vins" also undertakes to respect these commitments made within the framework of these general conditions of sale. No order being an exception to this acceptance, the Internet user cannot question his order outside the limits set by the point "Right of withdrawal and product return".
"Le Grenier à Vins" may modify these general conditions of sale without notice. The customer undertakes to consult and accept the general conditions of sale before any order.
2. Protection of minors and alcohol abuse
Pursuant to Article L. 3342-1 of the Public Health Code prohibiting the sale of alcohol to minors under eighteen (18) years old, the customer agrees by validating his order to be eighteen years completed on the date of the order.
Alcohol abuse is dangerous for your health, consume in moderation.
3. Product prices
"Le Grenier à Vins" displays, unless otherwise stated, prices expressed in euros, all taxes included, excluding transport costs. These prices include 20% value added tax and French duties.
"Le Grenier à Vins" reserves the right to modify its prices at any time.
4. Product presentation sheet
In order to help Internet users during their purchases, detailed presentation sheets are offered.
All full or partial reproductions are prohibited under intellectual property rights.
The photos presented on the site are not contractual.
The vintage of the wines offered is subject to change depending on available stocks.
Pursuant to Article L. 3342-1 of the Public Health Code, minors under the age of eighteen (18) years of age are not entitled to place an order on the site.
The customer agrees to provide the information required for the processing of the order and its follow-up. He attests to the veracity of this information and undertakes to verify it. Any errors in these entries can not be attributed to the site "Le Grenier à Vins".
The personal data collected on our site are used to carry out the processing of orders and to manage the commercial relationship (deliveries, invoices). We may also use your data for advertising purposes, either after having obtained your express consent, or within the limits permitted by law. We are also likely to use your data to meet our legal and / or regulatory obligations, where applicable.
The recipients of your personal data collected on our site are first and foremost ourselves for the processing of your orders and the management of the customer relationship. Other recipients of your personal data are, where applicable, our payment method providers, our delivery providers, our business partners. In the event that this is required by law, your consent is obtained or a possibility of refusal is given to you before any data transmission.
It is recalled that the person whose personal data are processed benefits from the rights of access, rectification and opposition to the processing of his personal data. You can exercise these rights by contacting Le Grenier à Vins customer service.
If you wish to withdraw the consent given when subscribing to the Newsletter for the future, simply send a request email to firstname.lastname@example.org.
"Le Grenier à Vins" will not be held liable for the unavailability of an ordered product. However, we undertake to notify the Internet user as soon as possible to offer him either an exchange for an equivalent product or a refund within seven (7) days from the date on which the customer has been contacted. "Le Grenier à Vins" cannot be considered responsible if this deadline is exceeded for reasons beyond its control.
In the event of a payment dispute for a previous order, "Le Grenier à Vins" reserves the right to refuse and cancel any order issued.
An order made by a professional cannot be canceled after validation and payment.